Phone Pe job – Work From Home Jobs – Students and Freshers – Free training with salary – Full time jobs – Multiple job roles – Any graduates can apply for this job – Check full details and apply for this job – Apply immediately
| Company Name | Phone Pe |
| Company or Job Type | Private Jobs |
| Job Role | Advisor ( Support team ) |
| Salary | INR 35,000 ( Approx ) |
| Work location | Work From Home, Remote |
| Job Type | Full time |
| Experience | Freshers and Students |
| Last Date | Check Application |
| Apply Mode | Online Application |
About Company
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.
Job Role
Job vacancy in this company
Advisor, Reds or Simply Support team
Job Description
Act with integrity & think customer-first in every interaction
Handle basic PhonePe account and transaction related queries
Ability to flex between phone & data channels
Follow specified process guidelines to bring about resolution
Build customer trust through their interaction
Ability to meet hourly & daily productivity goals
Leverage internal processes and resources to drive resolution
Escalate appropriately taking support from relevant teams to resolve customer issues
Recommend process improvements
Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Basic Qualification
Have excellent written and verbal communications
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritise, and manage time effectively
Should be able to speak in English and Hindi
Graduation (10+2+3) is Mandatory
0 – 2 years of work experience in a customer facing role
Multilingual skills (spoken + written) in South Indian languages are preferred ( Including Tamil )
Job Type
Job type available in this company
Full time job only
No Part time job
Not Freelancer work
Experience
Experience required for in this company
No Experience required
Freshers also apply for this job
Training with salary for freshers
Experienced also apply for this job role
Salary
Salary for in this company
35000 per month Expected
Working Days and Other Benifits
Your lunch is on us!
5 day working week (2 rotational week off)
PhonePe Full Time Employee Benefits
Insurance Benefits
Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program
Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support
Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits
Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits
Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits
Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
Qualification
Any Graduation (10+2+3) is Mandatory
Interview Process
Submit Application
Online Test
HR Round
Work Environment
Work location or work environment in this company
Work from home job and also
Office environment
The candidate will have fixed shifts
Age Limit
Age Limit in this company
Any age / anyone can apply
Required Details
Resume : Upload your PDF Resume here
First Name : Enter your full name
Last Name : Enter your father / husband name or Initial
Email : Enter your current email ID
Phone : Enter your current phone number ( Active mobile number )
How to apply for this job
How to apply for this jobs
Click application link below
Find apply now button and complete all your details and apply for this job
And wait for email or call from HR.
All the best
Important Link
Application and notification link
| Application Link | Click here |
| Careers Page | Click here |
All Links working !
All the best.
Good 👍
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