AMAZON job – Super jobs – Permanent jobs – Free training with salary – Full time jobs – Associate Quality Services job roles – Any graduates can apply for this job – 20000 approx salary – Check full details and apply for this job
| Company Name | AMAZON |
| Company Type | Private Jobs |
| Job Role | Associate Quality Services |
| Salary | Approx 24000 per month |
| Work location | Work From Home and Office |
| Job Type | Full time |
| Experience | Freshers |
| Last Date | ASAP |
| Apply Mode | Online Application |
About Company
Amazon.com, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world,” and is one of the world’s most valuable brands.
Job Role
Job vacancy in this company
Freshers – Associate Quality Services
Job Description
The Associate Quality Services position at Amazon plays a crucial role in ensuring that the company’s commitment to delivering high-quality customer experiences is consistently met. In this role, associates are responsible for monitoring, evaluating, and maintaining the quality of services provided by Amazon. This involves closely analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance the overall customer service experience. Associates in this role are equipped with the tools and resources needed to uphold Amazon’s customer-centric values, contributing to the company’s reputation for delivering top-notch service.
As an Associate Quality Services professional, individuals have the opportunity to make a direct impact on customer satisfaction and loyalty. They work collaboratively with various teams across the organization to implement and refine quality standards, providing valuable insights that contribute to the continuous improvement of Amazon’s customer service operations. The role not only demands a keen attention to detail but also requires excellent communication skills and a proactive approach to problem-solving. Overall, the Associate Quality Services role in Amazon is integral to maintaining the company’s reputation for exceptional customer service in a dynamic and fast-paced e-commerce environment.
Job Type
Job type available in this company
Full time job only
No Part time job
8AM to 5PM mostly
Freelancer work
Full Time, Permanent
Experience
Experience required for in this company
Freshers apply for this job
Training with salary for freshers
Salary
Salary for in this company
Salary based on performance and experience
Basic salary approx 24,000 per month
Yearly salary approx ₹ 2,40,000 P.A
Qualification
Qualifications required for this job , Who can apply
Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English. Along with English, this role also requires communicating in Tamil.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
Should have access to mobile phone at all times from a reliable provider.
Should have power back up in case of power shut down.
Candidates who are based in Chennai should apply.
Educational Qualification
Roles and Responsibilities
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
** Information security: You should be will to sign a undertaking pertaining to do’s and don’ts in accordance to the data Security policy
Interview / Selection Process
Interview process for this job role
Registration
Assessment
Business Discussion
Letter of Intent
Offer letter
Work Environment
Work location or work environment in this company
Maybe Work from home job and also
Office environment
The candidate will have fixed shifts
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
Age Limit
Age Limit in this company : Not given
Required Details
Resume : Upload your PDF Resume here
First Name : Enter your full name
Last Name : Enter your father / husband name or Initial
Email : Enter your current email ID
Phone : Enter your current phone number ( Active mobile number )
Other details : 10th Marks,12th/Diploma Marks, Date of Birth,Gender, Qualification, College Name, Discipline, Year of Passing, Engineering Graduation Marks, Acknowledgement.
How to apply for this job
How to apply for this jobs
Click application link below
Find apply now button and complete all your details and apply for this job
And wait for email or call from HR.
All the best
Important Link
Application and notification link
| Application Link | Click here |
| Careers Page | Click here |
All Links working !
All the best.
