About Company(s)
Letzbizz is a dynamic and innovative company focused on providing comprehensive business solutions to entrepreneurs and small to medium-sized enterprises (SMEs). With a mission to empower businesses through cutting-edge technology and strategic insights, Letzbizz offers a wide range of services that include digital marketing, business consulting, and IT solutions. Their team of experienced professionals works closely with clients to understand their unique needs and challenges, delivering tailored strategies that drive growth and success. Letzbizz prides itself on its customer-centric approach, ensuring that every client receives personalized attention and support to achieve their business goals.
Human Talent Expert is a company specializing in providing comprehensive human resource solutions to businesses across various industries. The company is known for its expertise in talent acquisition, management, and development, ensuring that organizations can effectively build and maintain a skilled workforce. Their services include recruitment, employee training and development programs, performance management, and HR consulting. By leveraging cutting-edge technology and industry best practices, Human Talent Expert helps clients enhance their HR processes and achieve their strategic goals.
The company is committed to delivering personalized solutions tailored to the specific needs of each client. They pride themselves on their ability to understand the unique challenges faced by different organizations and offer customized strategies that drive business success. Human Talent Expert’s team of experienced professionals works closely with clients to ensure that their HR practices align with their overall business objectives. With a focus on innovation and continuous improvement, Human Talent Expert strives to be a trusted partner for businesses seeking to optimize their human resources and foster a positive work environment.
Creative Hands is a dynamic and innovative company specializing in providing high-quality handcrafted goods and bespoke design services. Founded in 2010, the company has quickly established itself as a leader in the artisanal market, offering products that range from custom furniture and home decor to unique jewelry and fashion accessories. Each item crafted by Creative Hands is a testament to the skill and creativity of its artisans, who combine traditional techniques with modern design elements to create truly one-of-a-kind pieces. The company’s commitment to sustainability and ethical sourcing ensures that all materials used are environmentally friendly and responsibly acquired, aligning with its mission to promote a more sustainable future through art.
Job role
Customer Service Representative / Customer Care / BPO job
Job description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues in a timely and efficient manner. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring a positive experience and maintaining strong customer relationships.
Qualifications
High school diploma or equivalent; college degree preferred.
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Familiarity with CRM systems and practices.
Ability to work independently and as part of a team.
Strong problem-solving skills and a proactive attitude.
Salary
The salary for this role ranges from ₹15,000 to ₹23,000 per month, along with fuel allowance.
Location
Chennai / Tamilnadu
Responsibility
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods and tools.
Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Keep records of customer interactions, process customer accounts, and file documents.
Collaborate with other departments to address and resolve complex issues.
Continuously improve through feedback and self-driven learning.
Benefits
Competitive salary and performance bonuses.
Comprehensive health insurance and retirement plans.
Opportunities for professional development and career advancement.
Friendly and supportive work environment.
Important links
Apply for this job . Click application link and check application and read job description clearly and apply for this job.
Application link for BPO job in Human Talent Expert : Click here
Application link for Customer care job in Creative Hands : Click here
Application link for Customer care Representative job in Letzbizz : Click here
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The Recruitment/App/Website Information Provided above is for Informational Purposes only . The above has been taken from the official site of the Organization. We do not provide any guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
