zoho corporation Private Company jobs – Super jobs – Permanent / Trusted jobs – Free training with salary – Full time jobs – Technical Support Engineer job roles – Anyone can apply for this job – 3.12 LPA approx salary – Check full details and apply for this job
| Company Name | zoho corporation |
| Company Type | Private Jobs |
| Job Role | Technical Support Engineer |
| Salary | 26,000 Approx |
| Work location | Work From Home or Office work |
| Job Type | Full time |
| Job Vacancy | Not given , check notification |
| Experience | Freshers |
| Last Date | No, Apply anytime, but check job availability |
| Apply Mode | Online |
About zoho corporation company, Technical Support Engineer job description , Salary , Shift work, Age limit and more details given below. So read and apply for this job.
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About Company
Zoho Corporation is a renowned multinational technology company headquartered in Chennai, India. Founded in 1996, Zoho offers a wide range of cloud-based software products and services that cater to various business needs. The company’s diverse product portfolio includes customer relationship management (CRM), finance and accounting, human resources management, project management, and collaboration tools, among others. Zoho’s user-friendly and integrated software solutions empower businesses of all sizes to streamline their operations, enhance productivity, and drive growth.
What sets Zoho apart is its commitment to providing affordable and accessible software solutions. The company follows a unique business model where it offers a suite of applications at competitive prices, making it an attractive choice for startups, small and medium-sized enterprises (SMEs), as well as larger corporations. Zoho’s emphasis on customization and scalability ensures that its products can be tailored to suit specific business requirements. With a strong customer base spread across the globe, Zoho has established itself as a trusted and innovative player in the software industry, continuously delivering cutting-edge solutions to businesses worldwide.
Job Role
Job vacancy in zoho corporation company : Technical Support Engineer
As a Technical Support Engineer at Zoho Corporation, your role is crucial in ensuring customer satisfaction and resolving technical issues related to the company’s software products and services. You will be responsible for providing prompt and effective support to customers through various channels, including phone, email, and chat. Your primary objective will be to troubleshoot and resolve customer problems by analyzing and diagnosing the root cause of issues.
In this role, you will need to possess strong technical knowledge of Zoho’s software products, as well as a solid understanding of related technologies such as cloud computing, databases, and networking. You will assist customers in configuring, installing, and integrating Zoho’s solutions within their existing systems, offering guidance and best practices to optimize their usage.
As a Technical Support Engineer, you will also be responsible for documenting customer issues, escalating complex cases to higher levels of support, and collaborating with cross-functional teams such as development and quality assurance to address recurring problems and provide product improvement suggestions. Additionally, you may participate in knowledge sharing activities, including creating support documentation and conducting training sessions to empower customers to effectively use Zoho’s products.
This role requires excellent communication and interpersonal skills to interact with customers professionally and empathetically, ensuring a positive customer experience. You should be adept at problem-solving, possess strong analytical abilities, and be able to work independently as well as collaboratively in a fast-paced and dynamic environment. Your dedication to providing outstanding customer support will contribute to maintaining Zoho’s reputation for delivering high-quality and reliable software solutions.
Who can apply
Who can apply for Technical Support Engineer job in zoho corporation
- Any Degree , Any Course, Any stream, Anyone can apply for this job
- Anyone can apply for this job, EDUCATION IS NOT IMPORTANT , skills only required.
Candidate should possess knowledge of Computers
The Educational qualifications prescribed for the post are the minimum.
Job Type
Job type for Technical Support Engineer jobs in zoho corporation company
- Full time job
Vacancy
Vacancy for Technical Support Engineer jobs in zoho corporation company
- Not given, Apply ASAP
Apply As Soon As Possible, Freshers must apply for all / Any jobs.
Shift work
Shift work for Technical Support Engineer jobs in zoho corporation company
- Yes , 24×7 Shift work available, You can choose
Any shift, based on your/Company free time
Work From Home, Work based on your free time.
Multiple shift or rotational shift available.
All based on company and work.
Experience
Experience required for Technical Support Engineer jobs in zoho corporation company
- Freshers
Free Training ( online ) with salary for freshers
All based on company and work.
Salary
Salary for Technical Support Engineer jobs in zoho corporation company
Salary based on performance.
Technical Support Engineer Starting monthly approx salary for Freshers at zoho corporation company is Rupees 26000 pm ( pm means per month )
Technical Support Engineer Starting yearly approx salary for Freshers at zoho corporation company is Rupees 3.12 LPA ( LPA means Lakhs Per Annum )
Qualification
Qualifications required for Technical Support Engineer jobs in zoho corporation company ,
- Any Degree , Any Course, Any stream, Anyone can apply for this job
- Freshers
But, basic educational qualification required for Technical Support Engineer
Write basic educational qualification required for Technical Support Engineer
Work Experience: Freshers
Skills
Basic skills required for Technical Support Engineer jobs in zoho corporation company, Use some or all skills to your resume to get job
Basic skills :
- MS Office proficiency
- Adobe Photoshop
- Remote desktop tools
- Basic HTML/CSS
- Data analysis tools
- Project management software
Skills set 1 :
- Technical knowledge
- Problem-solving abilities
- Analytical skills
- Excellent communication skills
- Customer service orientation
Skills set 2 :
- Attention to detail
- Time management skills
- Patience and empathy
- Adaptability and flexibility
- Teamwork and collaboration.
Skills set 3 :
- Active listening skills
- Troubleshooting and debugging skills
- Knowledge of ticketing systems and customer support tools
- Documentation and reporting skills
- Multitasking abilities
Skills set 4 :
- Ability to work under pressure
- Continuous learning mindset
- Familiarity with remote desktop tools and technologies
- Basic programming and scripting knowledge
- Understanding of ITIL processes and best practices.
Interview / Selection Process
Selection process for Technical Support Engineer jobs in zoho corporation company
- Yes , Simple Interview process
Basic interview rounds are,
Assessment test
Assessment tests in interviews are used by employers to evaluate a candidate’s skills, abilities, and knowledge related to the position they are applying for. These tests can take various forms, such as:
- Cognitive tests: These tests assess a candidate’s problem-solving abilities, critical thinking, and decision-making skills. Examples include numerical reasoning, verbal reasoning, and logical reasoning tests.
- Personality tests: These tests assess a candidate’s character traits, such as their communication style, work preferences, and behavioral tendencies.
- Skills tests: These tests assess a candidate’s proficiency in specific job-related skills, such as typing speed, software proficiency, or language fluency.
- Situational judgment tests: These tests present candidates with hypothetical scenarios and ask them to select the best course of action based on the situation.
Assessment tests in interviews can help employers determine if a candidate has the necessary skills and qualities required for the job. They also provide valuable insights into a candidate’s work style, personality, and problem-solving abilities, which can help employers make informed hiring decisions.
HR Round interview
The HR round interview may also involve a discussion about the candidate’s resume, work experience, and skills. The HR representative may ask follow-up questions to clarify the candidate’s qualifications or seek more information about specific achievements or challenges.
Certificate verification
Certificate verification is a process in which an employer verifies the authenticity of the certificates and academic degrees presented by a job candidate during an interview. This is done to ensure that the candidate has the required educational qualifications for the position they are applying for.
For more interview process and guides for Technical Support Engineer job , visit official zoho corporation company interview guides and tips . All interview based on company and work.
Work Environment
Work location or work environment for Technical Support Engineer jobs in zoho corporation company
- Work From Home or Office work jobs available
or All based on company and work.
for more confirmation please check zoho corporation official notification link ( given under important links )
Age Limit
Age Limit for Technical Support Engineer jobs in zoho corporation company
Minimum age limit for job is 18 and above for all company jobs.
Maximum age limit for Technical Support Engineer job is Not given any yesr(s).
Required Details
Some basic details required for applying Technical Support Engineer in zoho corporation
updated resume must
- Candidate Name
- Candidate Email Address
- Candidate Phone Number
- Candidate Address
- Date of Birth
- College Roll Number
- Photograph
- Resume
- Educational Details:
- X th: CGPA, Name of Board, School Name, Year of Passing, State, Country
- XII th: CGPA, Name of Board, School Name, Year of Passing, State, Country
- Diploma (if applicable): CGPA, Specialization/ Branch, Institute Name, University Name, Year of Passing, State, Country
- Graduation: CGPA, Specialization/ Branch, Institute Name, University Name, Year of Passing, State, Country
- Post-Graduation (if applicable): CGPA, Specialization/ Branch, Institute Name, University Name, Year of Passing, State, Country.
- Details pertaining to background checks (only if you are shortlisted) such as whether convicted by a court of law, any arrest or summons issued by a court of law against you, any criminal proceedings pending against you, whether subjected to any sanctions and/or investigation by any financial regulator/ government authority, etc.
How to apply for this job
How to apply for Technical Support Engineer jobs in zoho corporation company
- Application mode is : Online
- Last date for application is : No, Apply anytime, but check job availability
Click application link below
Find apply now button and complete all your details and apply for this job
And wait for email or call from HR.
All the best
Important Link
Application and notification link
Application Link : Click here
Notification website link : Click here
Other jobs link : Click here
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All the best.
DISCLAIMER:
The Recruitment/App/Website Information Provided above is for Informational Purposes only . The above has been taken from the official site of the Organization. We do not provide any guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
